This article showcases our top picks for the best Japan based CRM (Customer Relationship Management) companies. These startups and companies are taking a variety of approaches to innovating the CRM (Customer Relationship Management) industry, but are all exceptional companies well worth a follow.
We tried to pick companies across the size spectrum from cutting edge startups to established brands.
We selected these startups and companies for exceptional performance in one of these categories:
- Innovation
- Innovative ideas
- Innovative route to market
- Innovative product
- Growth
- Exceptional growth
- Exceptional growth strategy
- Management
- Societal impact
Top Japan CRM (Customer Relationship Management) Startups
Data sourced from Crunchbase and SemRush.
Sansan
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Sansan is a multi-platform cloud-based contact management solution for corporations.
Ceres
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Ceres is a company providing internet marketing services and is engaged in the planning, development, and operation of smartphone media.
Sprinklr Japan
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Enterprise social technology, purpose-built for large companies to drive business outcomes and manage customer experiences
WingArc1st
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WingArc1st offers a range of business intelligence, enterprise output management, and CRM software solutions.
PKSHA Technology
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PKSHA Technology is an information technology company that provides data analytics solutions for its clients.
Unified Service
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Unified Service introduces advanced technologies and services from Europe and the United States to the Japanese market.
SOLAIRO
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SOLAIRO is an online customer service solution that provides the best purchasing experience for online visitors.
mazrica
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mazrica provides Sales force automation services with AI technologies.
PIALA
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PIALA is a Startup specializing in beauty & health areas, including cosmetics and health foods, and food areas.
i-plug
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i-plug provides a mechanism to expand the human resources who will bear the future & realizes personal growth and corporate development.
Thinca
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Thinca is an IT system planning, development, and operations company that provides a cloud-based CTI .
LiME Japan
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LiME conveniently manage the chart of a hairdresser with a smartphone.
iYell
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iYell Mortgage Platform consists of three pillars, Media that can be used for marketing, Technology to make the procedure more efficient.
IJGN
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Ijigen is the contract development and operation of systems and apps.
Commmune
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Commmune is a co-creation marketing tool that enables the acquisition and use of user insights around the user community.
Mates
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Mates is a start-up that aims to deliver the best Education to the world by combining Education and technology.
Upsell Technologies
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Upsell Technologies is Customer data analysis service platform.
SALES ROBOTICS
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SALES ROBOTICS is a development and provision of sales support cloud services that build customer databases and pipelines.
ASCEND
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ASCEND offers auto call telephone surveying, telephone business automation, and CRM system development services.
Cocolive
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Cocolive is a customer potential needs visualization tool for real estate companies.
Insight Core
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Insight Core is a store promotion specialized application platform service.
sailboat
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Sailboat is the planning, development, sales and operation of Kima Room and Kima Room! Sign.
Prime Japan
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PRIME will use the questions and requests from customers as a reference for future service improvements, etc.,
hackjpn
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HACK JPN is a company that transforms imagination into creativity and builds a natural tomorrow.
SITESENSING
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SITESENSING is based on technology development for the autonomous navigation business.
Orkney
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Orkney offers geographical information systems and location-based services.
chikyu
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Chikyu is Providing customer management and business negotiation management
WILLs
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WILLs is a operation of premium special treatment club and premium special treatment club PORTAL Operation.
Taryff
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Taryff is a privacy-focused loyalty scheme allowing business owners to reward loyal customers and increase repeat business.
Inbound Tech
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Inbound Tech engages in the field of multilingual CRM and sales outsourcing business.
Co-LABO MAKER
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Co-LABO MAKER is a service that matches research equipment that can be used on an hourly or daily basis and organizations.
NODE Japan
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NODE’s philosophy is to increase choices of way of life.
Chia
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Chia helps online creators and online brands with their web publishing platform and powerful marketing technologies.
SoftBank BB Corp
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SoftBank BB Corp. provides mobile communications services, fixed-line telecommunications and ISP services.
Directus
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Directus is a Marketing Service Provider (MSP) that supports Cross Channel One-to-One communication.
Estore
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Estore specializes in system, consulting, and management services.
AppShore
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AppShore has developed an online Customer Relationship Management service and software.
LINE WORKS
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LINE WORKS provides Cloud based office products.
International Services Information Dentsu
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International Services Information Dentsu is an IT service management company that provides private computer time-sharing service.
Cofame
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Conversational bot to get to know about perople around you.
YZ
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YZ focuses on management consulting for small and medium-sized enterprises.
The Plant
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The Plant offers a “full stack” of solutions and services with the technology, e-commerce consultants, and integration engineers
Serverworks
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Serverworks is an information service industry system integrator.
PUC
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PUC is contributing to efficient management and high-quality customer service for 13 million Tokyo citizens.
GRI
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GRI is a start-up focused on business in the data analysis area.
Buff
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Buff specializes in sales advisory business supporting the creation of sales organizations.
Tambourine
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Tambourine focus on developing mobile apps, e-commerce, and web services that utilize the cloud.
Digima Co., Ltd.
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Digima Co., Ltd. provides internet advertising,easy video production,CRM,Landing Page solution, consulting & SNS operation support.
BIS Telecom
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BIS Telecom provides telecommunications,cloud-based,network construction,CRM,marketing & software business.
Brain Corporation Japan
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Brain is a company that supports customer communication through various contents .
Softbrain
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Softbrain provides solutions to solve various business problems of companies.
Kachiri
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Empower restaurants to focus on personal customer service through offering self-order kiosk, mobile orders, payments, and CRM programs.
SHOP FORCE
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SHOP FORCE is a cloud service that uses DX for store management, including online usage data such as e-commerce, in due to regular stores.
KIYONO
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KIYONO is a marketing support company that supports the redefinition and restructuring of digital marketing.
Tricorn
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Tricorn is a provider of cloud design consulting services to support corporate CRM activities.
Takion
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Takion is an IT industry has continued to expand along with the rapidly spreading Internet
KINCHAKU
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KINCHAKU is a technology company that conducts research and development to increase the productivity of small and medium-sized enterprises.
i Corporation
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i Corporation is a Web system development and general purpose systems development
Azia
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Azia is an CRM application system development company.
Golden List
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GoldenList is a software tool for call center sales improvement as well as data management and customer improvement.
Saishunkan System
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Saishunkan System is a CRM support, system integration, security solution, business outsourcing and IT support company.
GOMOBILE
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GOMOBILE is a suite of services for building mobile apps.
TesTee
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TesTee is a development and operation of questionnaire application.
Usen-Next Holdings
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USEN-NEXT GROUP has expanded its business domain through management integration, so it has developed business in six segments.
Interpark Japan
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Interpark is an information technology Company
visioncare
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visioncare provide safe, secure, and wearable lenses to more customers, Rakuten Ichiba has the most highly rated shop of the year.
SOLXYZ
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SOLXYZ is a Japanese company primarily engaged in the software development business.
underworks Japan
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Underworks is an experience support company that supports digital one step ahead with the vision of a future beyond imagination
FIX
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FIX InterMedia is a media company that provides television and broadcasting services.
NTT DATA Smart Sourcing
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NTT DATA Smart Sourcing is a digital marketing service industry.
Media Japan Co
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Media Japan creates TV commercials and short movies for companies in Japan.
M’s Works
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Ms Works is a company that comprehensively produces digital media.
Nature Insight
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Nature Insight offers data analytics, data engineering, CRM, and data steward services.
Toyohiro Mate Co.
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Toyohiro Mate is elderly in the community will be able to live a better life by helping them solve the minor problems of their daily lives
Mythos
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Mythos specializes in offering CRM and SFA software systems for pharmaceutical firms and developing communication web platforms.
Prismatix
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Prismatics is an EC and CRM management strategies-IT platform transformation.
Advanlink
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Advanlink is an IT consulting company for customer data analysis that specializes in CRM.
Flagship Japan
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Flagship is a company specializing in the renewal of Enterprise EC specializing in Shopify Plus
CoreForth
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CoreForth is operates in CRM marketing strategy construction execution support service and CRM business agency.
nago e-Technology
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nago e-Technology is providing BPO and CRM services.
ROI Japan
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ROI is a an Operation of a cover survey service “Fan Kuru” specialized for restaurants
i-HIVE
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i-HIVE is a company Connect your business and customers with new tools that are not apps.
MINT Japan
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MINT is an app that allows anyone to support you to express your gratitude with points.
EDOCODE
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Research and development of computer system technology
Newsbit
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Internet marketing planning,software development / sales , database construction , website creation ,
Seven & i Net Media
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Seven & i Net Media offers CRM system development and project management services.
JSP Japan
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JSP is a company that provides technology product development and solution services.
Promost
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Promost is a company which Installed digital signage in condominiums around the world and distributed video ads
MERGERICK
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MERGERICK is a group of mavericks who use the latest technology to develop systems, create WEB, etc.
JCBC
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JCBC offers contract development, offshore development, BI tool sales, customization, and after-sales service.
incuBase Co., Ltd.
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incuBase Co. provides consulting and training services for businesses.
Pioneer Soft
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Pioneer Soft is an IT company that focuses on business application development and system development services.