This article showcases our top picks for the best United States based CRM (Customer Relationship Management) companies. These startups and companies are taking a variety of approaches to innovating the CRM (Customer Relationship Management) industry, but are all exceptional companies well worth a follow.
We tried to pick companies across the size spectrum from cutting edge startups to established brands.
We selected these startups and companies for exceptional performance in one of these categories:
- Innovation
- Innovative ideas
- Innovative route to market
- Innovative product
- Growth
- Exceptional growth
- Exceptional growth strategy
- Management
- Societal impact
Top United States CRM (Customer Relationship Management) Startups
Data sourced from Crunchbase and SemRush.
Outreach
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Outreach is a sales engagement platform that uses AI for predictive analytics as it relates to sales.
GupShup
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GupShup develops a conversational messaging platform designed to automate business conversations.
ServiceTitan
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ServiceTitan is a service management software that helps home services businesses generate more leads and close more sales.
Cart.com
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Cart.com is an e-commerce-as-a-service platform designed to help brands accelerate online growth.
Freshworks
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Freshworks provides businesses with SaaS customer engagement solutions.
Okta
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Okta is a management platform that secures critical resources from cloud to ground for workforce and customers.
Clari
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Clari is a company that provides end-to-end sales analytics and a forecasting platform.
G2
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G2 operates a software marketplace for business organizations to research, buy, and manage their software and services.
Infor
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Infor provides enterprise software and services in the licensing, maintenance, and consulting industries.
Gong
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Gong.io is a revenue intelligence platform that delivers insights at scale.
Genesys
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Genesys is a global leader in providing omnichannel customer experience (CX) and contact center solutions in the cloud and on-premises.
Braze
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Braze is a customer engagement platform that delivers messaging experiences across push, email, in-product, and more.
SendGrid
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SendGrid is a cloud-based customer communication platform that drives engagement and business growth.
IBM
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IBM is an IT technology and consulting firm providing computer hardware, software, infrastructure, and hosting services.
Hightouch
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Hightouch is a data platform that helps sync customer’s data from the data warehouse to their CRM, marketing, and support tools.
Affinity
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Affinity is a relationship intelligence platform built to expand and evolve the traditional CRM.
yello
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Yello’s leading talent acquisition software is used by Fortune 500 companies and high-growth businesses to attract and nurture top talent
Pipedrive
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Pipedrive is the leading CRM for sales and marketing teams.
DevRev
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DevRev is a platform for managing developer-customer relationships that allow developers to build, support, and grow their businesses.
Kustomer
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Kustomer is an omnichannel Software-as-a-Service (SaaS) CRM platform specializing in customer service.
Icertis
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Icertis is an AI-powered contract management platform that ensures compliance and minimizes risk.
Intercom
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Conversational Relationship Platform helping businesses build customer relationships through personalized, messenger-based experiences.
Iterable
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Iterable provides a marketing automation platform designed to optimize and measure every customer interaction.
Kajabi
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Kajabi is a knowledge e-commerce platform that helps entrepreneurs build, market, and sell educational content online.
Copper
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Copper offers customer relationship management solutions for companies that use Google applications.
Talkdesk
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Talkdesk offers an enterprise contact center platform that allows companies to make the customer experience a competitive advantage.
Creatio
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Creatio is a global software company providing a leading low-code platform for process management and CRM.
Zenoti
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Zenoti is a provider of cloud-based software for the spa and salon industries.
HYP3R
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We are HYP3R. Our innovations help top marketers acquire high-value travelers directly and at scale.
Acumatica
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Acumatica is a provider of cloud business management software that empowers small and mid-size businesses to unlock their potential.
Galaxy Digital
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Galaxy Digital is a web-based social solutions company offering services for non-profits, healthcare organizations, and small businesses.
Blue Yonder
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Blue Yonder is a digital supply chain and omni-channel commerce fulfillment platform.
Cogito
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Cogito enhances the emotional intelligence of phone professionals by applying behavioral science through artificial intelligence.
Flatfile
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Flatfile is a data onboarding software company that helps businesses automate data transactions.
Punchh
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Punchh is a company providing digital marketing products for brick and mortar retailers, combining AI and machine learning technologies.
Plexure
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Plexures IoT driven CRM platform delivers seamless customer experiences across multiple digital channels in the real world
Pypestream
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Pypestream is conversational artificial intelligence built for scale.
Yalo
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Yalo develops an AI-based customer relationship management platform used to help businesses offer a delightful customer experience.
Repeat
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Repeat is a SaaS platform that enables consumer-packaged-goods brands to turn one-time buyers into repeat customers.
Logixboard
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Logixboard is a customer engagement platform designed to help companies manage and control their freight operations.
RFPIO Inc.
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Revolutionary RFP software that enhances collaboration and fosters a truly efficient response process. Allow your team to thrive with RFPIO.
InsightSquared
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InsightSquared is a revenue intelligence platform that provides sales intelligence solutions for forecasting, accuracy, and decision-making.
Vymo
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Vymo is the sales acceleration platform of choice for the world’s largest financial institutions.
Zipari
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Zipari is a company developing a customer experience platform designed specifically for health insurance.
SugarCRM
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SugarCRM enables businesses to create extraordinary customer relationships with the most innovative CRM solution in the market.
SuperPhone
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SuperPhone is an intelligent mobile messaging platform that helps enterprise retail brands acquire, and engage with mobile customers.
iCIMS
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iCIMS is the talent cloud company that empowers organizations to attract, engage, hire, and advance the right talent.
Leanplum
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Leanplum is a mobile marketing platform that delivers meaningful engagement across messaging and the in-app experience.
Agiloft
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Agiloft develops a contract management software designed for automating the processes for competing vendors.
Qualified.com
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Qualified.com is a B2B marketer that allows buyers and sales reps to connect through real-time website conversations.
VERB Technology Company
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VERB Technology Company specializes in business-focused interactive video webinars, CRM, sales, and marketing applications.
Helpshift
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Helpshift is a conversational customer service platform that leverages AI, bots, and messaging-based communication.
ringDNA
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ringDNA is a developer of an AI-powered revenue acceleration platform that transforms sales teams into high-performing revenue engines.
Fastforward.ai
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FastForward.ai is a social media engagement and commerce platform company
Knock
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Knock is a software-as-a-service platform that provides sales and marketing services for residential property management companies.
DealHub.io
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DealHub.io is a revenue amplification platform that delivers consistent sales engagements at every step of the sales process.
Hustle
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Hustle is a peer-to-peer text messaging platform that enables personal conversations at scale.
Catalyst Software
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Catalyst is a software platform for customer success teams, product managers, marketers and data scientists.
Womply
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A local commerce platform that provides apps, APIs, marketing, and financial tools for over 500,000 American businesses.
Scratchpad
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Scratchpad is an all-in-one sales efficiency toolkit that allows users to consolidate and streamline the different aspects of sales.
Tenfold
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Tenfold helps companies have better customer conversations by putting customer information into action on the phone.
LevelUp
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LevelUp is an online and mobile food ordering company that connects diners with local takeout restaurants.
Tact.ai
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Tact.ai is on a mission to make enterprise software more human-friendly.
Optimove
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With an actionable CDP at its core, Optimove’s Relationship Marketing Hub autonomously transforms customer data into actionable insights.
Triplemint
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Triplemint is creating a better real estate experience for buyers, sellers and renters.
InsideView
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InsideView provides a suite of software solutions for sales and marketing leaders, delivering critical intelligence directly into CRM.
Signpost
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Signpost is cloud-based CRM software that gives local businesses the power to effortlessly build and manage customer relationships.
LiveIntent
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Liveintent is a people-based marketing technology platform that generates a customer graph while driving sales and revenue.
Insightly
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Insightly specializes in the fields of CRM, enterprise software, and project management.
ZeroStorefront
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ZeroStorefront connects local business applications to drive more orders and better customer experiences.
vcita
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Manage clients, appointments & payments from one single app.
Chord
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Chord offers a commerce-as-a-service software that provides businesses with technology and products to access meaningful data.
Yesware
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All-in-one toolkit for sales professionals. Everything you need to prospect, schedule meetings and follow up.
Paytronix Systems
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Paytronix helps restaurants and retail drive incremental sales by creating guest loyalty.
Zenreach
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Zenreach connects your online marketing with in-store results for digital marketing that performs 4x better.
Bloomerang
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Bloomerang is a cloud-based donor management application that helps nonprofit organizations reach, engage and retain advocates.
Extracker
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Extracker is a cost communication platform purpose built for the commercial construction industry.
Zoho
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Zoho offers a suite of business, collaboration, and productivity applications.
SymphonyRM
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SymphonyRM is a healthcare software platform designed for health CRM and AI for healthcare organizations.
ClearCare
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ClearCare is a web-based software solution that helps home care agencies efficiently focus on what’s important: providing better care.
Workiz
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Workiz is the the only field service management and communication platform for small-medium on-demand businesses in North America
springbig
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Springbig provides loyalty, digital communications, and CRM technology solutions to retailers in the cannabis industry.
Walnut
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Walnut offers a failure-free, codeless, and 100% customizable sales demo platform.
Frame
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Frame is a platform that lets developers and businesses deliver secure Windows and Linux workspaces from the cloud.
PetDesk
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PetDesk offers CRM software for pet care providers to promote pet health.
Daupler
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Daupler simplifies the way people communicate with local government and utilities.
Zaius
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Zaius is a customer data platform designed to empower marketers to grow revenue from existing customers.
Slingshot
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Slingshot provides tech-enabled services that help pest control companies adapt to the modern marketplace.
Sonar
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Sonar develops a customer relationship management software designed to manage changes in the CRM process.
Enhatch
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Enhatch is pioneering Intelligent Surgery by harnessing artificial intelligence for smarter, faster, and safer surgeries.
ClearSlide
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ClearSlide is the leading system of engagement to make every customer interaction successful.
DealCloud
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Deal management and business development software for principal investing and M&A advisory professionals.
Lattice Engines
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Lattice Engines specializes in the fields of marketing, sales, data-driven business applications, and trigger events.
automotiveMastermind, Inc
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automotiveMastermind is a behavior prediction technology that provides a clear, structured overview of what each customer is going to buy.
SoundCommerce
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SoundCommerce is a data platform that drives profitable growth, customer experience, and CLV for brands and retailers.
hc1
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Hc1 enables real-time lab stewardship and precision prescribing for health systems, laboratories and physicians.
NationBuilder
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NationBuilder is a community organizing software platform that helps people organize and build community-based relationships.
Openprise
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The Openprise Data Orchestration Platform automates all the painful, manual processes that sales and marketing automation solutions don’t.
